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web applications

Portals

A portal is a website that serves as unifying center and distributor of content for a large number of other sites, which identify with their thematic case has.


As a rule, the portals bet on a search engine quickly and accurately, quickly leading the visitor to the content you want to view and more information. The portals usually also include forums and other services to generate communities, such as comments, opinions and votes. You can include a directory, to allow a traditional navigation that is most appropriate if the visitor does not know what to demand and the portal will explore more thoroughly the possible.

Portals can be of various types, which indicate the most common:
- generics portals - as sapo.pt, Clix and others - that add all or almost all the same features that a portal should have.
- portals comparators - such as KuantoKusta, KeroKomprar and others - that add products / services of various shops / businesses and compare by type of product helps the consumer to more easily decide if the shop / company indicated that it is more.


B2B

The B2B application ultimately act as a portal, but in that relate only business / professional with each other. In this type of website that can easily manage suppliers choose, as well as a presence with the products / services they sell to us to choose as suppliers.
 
C2C
This type of application vary by just a little earlier because of being a consumer to consumer relationship, which will eventually operate in a slightly different way because they are direct sales and products that will be used alone or (if produced by him).

E-Marketplace
This is an application that will create a place (place) for sale of products (market) without any specific treatment, as do portals comparators and eventually be a sequence of old markets and allowing the user to a site where you can trust choose from a varied form.

E-Procurement

This tool is the future of all companies organized, and that depend on the purchasing department for the smooth running of their business, because it allows to optimize the process of selecting the best at any time. This ability to get information as important ultimately result in a very significant savings when compared with the traditional method of analysis of budgets and applications / proposals. This application can be integrated with the module quotes / proposals of Web-CRM/ERP
Mailling

Complying with the rules and ethical principles, the e-mail marketing (mailling) can be used in products, the promotion of additional services and special interest, as well as customer loyalty campaigns, surveys of satisfaction / opinion, Greetings / birthday, sending periodic information, news, articles and reported internally. In the organization of events, for example, email marketing can be applied to the distribution of invitations, confirmation of the presence and thanks for participating.

Companies that use e-mail marketing (mailling) enjoy several benefits, such as: proactividade - rather than wait for the interest of the client, the company may find it; interactivity - the customer interacts with the message immediately, targeting -- You can direct the message by sex, age and region, for example, customization - the message can easily be personalized with information about the customer (the name is the most common), evaluation of results - obtained with the return to action may be together in real time

 

Live Support

This application can provide online assistance to customers connected to the website of the company, and allows the operator to receive and respond to communications of text, may be in contact with multiple users simultaneously.

As an application that is online, is different from the traditional support through software (even if they are MSN, ICQ, Yahoo! Messenger or Google Talk) does it imply any installation on the client PC.

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